Welcome to Eloivaan.com. These Terms & Conditions govern your use of our eCommerce website and your purchase of products from us. By accessing or using our Site, you agree to be bound by these Terms.

If you do not agree, please stop using the Site immediately.

1. About Eloivaan

Eloivaan.com is an eCommerce platform offering products in categories such as like fashion, beauty, electronics, accessories, etc. We aim to provide high-quality products, secure shopping, and excellent customer service.

2. Eligibility

• You must be at least 18 years old to make purchases.
• By placing an order, you confirm that the information provided is accurate and complete.

3. Product Information

• We strive to display accurate product descriptions, images, pricing, and availability.
• However, colors and images may vary depending on screen settings.
• We reserve the right to modify or discontinue products without notice.

4. Pricing & Payments

• All prices are listed in [your currency] and include/exclude taxes as applicable.
• We may update prices at any time without prior notice.
• Payments must be made through our approved payment gateways (e.g., credit/debit cards, UPI, PayPal, etc.).
• By completing a purchase, you authorize us to charge your selected payment method.

5. Order Processing & Acceptance

1. After you place an order, you will receive an order confirmation email.
2. Order acceptance occurs only after payment confirmation.
3. We reserve the right to cancel orders due to:

• Payment failure
• Product unavailability
• Suspicious or fraudulent activity
• Incorrect price listed due to technical errors

Refunds for canceled orders will be processed using the original payment method.

6. Shipping & Delivery

• Shipping charges and estimated delivery times will be displayed at checkout.
• Delivery times may vary due to logistics, location, weather, or unforeseen delays.
• Once shipped, tracking details will be provided (if applicable).
• We are not responsible for delays caused by courier companies.

7. Returns, Exchanges & Refunds

Your purchase is covered under our Return & Refund Policy. Key points:

• Products may be returned/exchanged within [X days] of delivery (if eligible).
• Items must be unused, undamaged, and in original packaging.
• Certain items such as personal-care products, cosmetics, sale items, or custom-made items may not be eligible for return.
• Refunds will be processed after quality inspection and may take [5-10 days].

Please refer to our full Return Policy page for complete terms.

8. User Accounts

If you create an account:

• Provide accurate and updated information.
• Maintain confidentiality of your password.
• You are responsible for all activity under your account.
• Notify us immediately of unauthorized access.

9. Prohibited Activities

You agree NOT to:

• Use the Site for illegal purposes
• Disrupt or damage the Site or server
• Upload harmful or malicious content
• Use automated scripts/bots to extract data
• Misuse discount codes or promotional offers
• Provide false information during checkout

10. Intellectual Property

• All content on Eloivaan.com—including logos, designs, text, images, videos, and graphics—is owned by us.
• You may not copy, reproduce, modify, or distribute any part of the Site without written permission.

11. Limitation of Liability

To the maximum extent allowed by law:

• We are not responsible for any indirect, incidental, or consequential losses.
• Our total liability shall not exceed the value of your purchase.
• We are not liable for issues beyond our control such as courier delays, payment gateway failures, or technical errors.

12. Disclaimer

All products are sold “as is” unless otherwise stated.
We do not guarantee uninterrupted or error-free operation of the website.

13. Third-Party Links

Our Site may contain links to third-party websites.
We are not responsible for their content, policies, or services.

14. Termination

We may suspend or terminate your access to the Site at any time for:

• Violations of these Terms
• Fraudulent activity
• Misuse of our services

15. Changes to Terms

We reserve the right to update or modify these Terms at any time.
Updated Terms will be posted on this page with the revised date.
Continued use of the Site constitutes acceptance.

16. Contact Us

For questions or concerns about these Terms, contact us: Eloivaan.com